Welcome to Telefa Technologies Customer Care > We are all about you.

Standard Support Pack Customers:
If you have a 'Standard Support Pack' that comes with your account, this is the Customer Care area where you will be able to have your questions answered and your problems resolved. To obtain support, you can:

1. Browse through our Knowledge Base for trouble-shooting
2. Submit a Support Ticket Online or via Email
3. Logon to my.Telefa account area obtain direct support
4. Upgrade to 'Dedicated Support Pack' and speak to a real technician over the phone for priority support

Dedicated Support Pack Customers:
If you have a 'Dedicated Support Pack' that comes with your account, you can:

1. Browse through our Knowledge Base for trouble-shooting
2. Submit a Support Ticket Online or via Email
3. Logon to my.Telefa account area obtain direct support
4. Refer to your 'Dedicated Support Pack' and speak to our dedicated technician over the phone for priority support.

Other Information:
You can also pay your Telefa Bill online at this website or check out ways to pay. There are also useful forms that you can use for additional services or requests. Tutorials and Trainings Clips are also available for viewing once you have logged on to my.Telefa area.

Upgrade to Dedicated Support Pack today!

For as little as $35.00 per year, you will receive unlimited Dedicated Support via Phone, my.Telefa Online, Email and Knowledge Base.

Dedicated Support Packs only come with a number of web hosting plans. For lite and beginner plans, only Standard Support Packs are standard with every purchase.